I dont know in what capacity you will be potentially using them, but for us Arcadia Concepts has been invaluable. We found them and another potential contact through Google search engine and took our design prototype over to Hong Kong to meet him and the other company. Roger's company was by far the best for many reasons, mainly I think because he has been at university and studied in America for 7 years and his English is perfect but also his understanding of the British mentality is very good and he could interpret our ideas. His son is currently at uni in Liverpool so he also has sympathetic ties with the UK.
From the outset Roger was professional and supportive. We had been turned down by many established manufacturers as our concept was too innovative. Roger is a very determined man and found a solution that suited both our company and his.
What I like about Roger is if something is proving to be impracticable he will tell us and also offer a couple of viable solutions, so he works with us not over us and always has our interests at heart. He has a view of the bigger picture also and is a very astute businessman. His team have always been prompt and courteous with email replies and sourcing we have asked them to carry out. Samples have been freely sent over for our final decision.
He has taken us through concept, production and shipment of our product to the UK.
I would say we have an excellent working relationship and we are also very fond of Roger and his family and staff on a personal level, having met them a few times. I believe he is a strict but fair boss, doesnt suffer fools and is loyal and trustworthy.
He comes highly recomended from us, he has made our design project a marketable reality. Please feel free to contact us if we can be of any further assistance
Yours
Clare Lower
Director
The Gourmet Trotter Company
www.gourmet-trotter.co.uk (our new web site goes live 1st July and would give you a better idea of his manufacturing skills and standards of finish with our close up photography)
